Contact
Questions, order updates, design requests — we're happy to help and usually reply within 1–2 business days.
Email info@nichemerch.co or use the form below. If you're writing about an order, include your order number and we can sort it out faster.
Quick answers
How long until my hat arrives?
Every hat is embroidered to order and ships in 2–5 business days. You'll get a tracking link by email the moment it's on its way.
How much is shipping?
Standard rates are calculated at checkout. US orders over $49 ship free with code FREESHIP.
What if it's not right?
Returns are accepted within 30 days of delivery — see our refund policy for the short version of the fine print.
Will it fit?
One size fits most: an unstructured, low-profile 6-panel dad hat with a 3 ⅛" crown and an adjustable antique-buckle strap, in 100% chino cotton twill.
Can you make a hat for my niche?
Probably. The catalog grows constantly, and requests are where many designs start. Email info@nichemerch.co with your idea.